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Background

Background
 
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   The idea for a high-powered taskforce to address bureaucracy in business-government dealings was first introduced in the Prime Minister’s annual speech to the Civil Service on 11th January 2007. It was recognised that a concerted cross-ministerial initiative was needed to effect greater improvement in the way government regulates businesses. To be truly relevant, it was also essential to have active participation by the private sector.
     

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   On 7th February 2007, the Special Taskforce to Facilitate Business or PEMUDAH (taken from the taskforce’s Malay name ‘Pasukan Petugas Khas Pemudahcara Perniagaan’) was established. Reporting directly to the Prime Minister, the team comprises 23 highly respected individuals from both the private and public sectors. It is co-chaired by Y.Bhg. Tan Sri Mohd Sidek Hassan, the Chief Secretary to the Government of Malaysia and Y.Bhg. Tan Sri Datuk Yong Poh Kon, Immediate Past President of the Federation of Malaysian Manufacturers.
 
Terms of Reference:
  • To review the status of the public services delivery system in terms of processes, procedures, legislation and human resource towards introducing improvements;
  • To study best practices in the private sector that can be adopted by the public sector;
  • To coordinate programs across public sector agencies towards enhancing Malaysia's competitiveness;
  • To monitor the implementation of policies, strategies and procedures aimed towards improving the efficiency and effectiveness of the public delivery system; and
  • To take appropriate action in addressing issues raised during Cabinet meetings regarding the public delivery system.
 
Values

The vision of PEMUDAH is to achieve a globally benchmarked, customer-centric, innovative and proactive public service in support of a vibrant, resilient and competitive economy.

This vision is underpinned by the following values:

  • A sense of urgency
  • Proactive public-private sector collaboration
  • Facilitation, not hampering
  • No more regulation than necessary
  • Zero tolerance for corruption