Business Licensing Electronic Support System (BLESS)
BLESS is an online one-stop centre for simultaneous application of licences, approvals and permits. The aim is to increase processing speed, enhance transparency, and maintain consistency in the application and approval of licenses.
The system will show the time taken by the various departments to process the applications, thus ensuring Government departments and agencies adhere to their respective client’s charter. In line with the e-Government initiatives, BLESS provides on-line feedback between the Government departments and the applicants. It also enables on-line tracking and monitoring of applications and on-line payment of fees.
The first phase of implementation of BLESS is confined to the Klang Valley, catering to the manufacturing, construction and hotel sub-sectors only. The project involves 77 approvals, 63 permits and 27 licences for the manufacturing, construction and hotel sub-sectors respectively.
The second phase is expected to be fully operational by June 2010 and will include other sectors such as the distributive trade sub-sector and private higher education. The final phase of BLESS will be the nationwide roll-out beginning mid 2010 to 2012.
