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IRB Counter Operating Hours
Feedback
Propose that the Stamping Fees Payment Counter operating hours be extended beyond 3.30pm
Reply
The payment duty process involves assessment, stamping and endorsement.
- All collection in cash is required to be sent to the bank on the same day.
- Banks close at 4.30 and the department needs 15 – 30 minutes to balance and finalise accounts before payment is sent to the bank.
- However, service is provided to customers who are in IRB before 3.30p.m.
- IRB will study the difficulties faced by customers.
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