Technical Working Group on Public & Private Sector Efficiency (TWGPPSE)

Co-Chairs

  • YBhg. Datuk Azman Mohd Yusof

    Secretary General, Ministry of Domestic Trade and Cost of Living (KPDN)

  • YBhg. Dato' Pardip Kumar Kukreja

    Co-Chair TWGPPSE / Executive Chairman Paradise Group

About

 

It is important for all public and private sector institutions to work closely with citizens to improve the way services are delivered. Efficient and effective service delivery involves creating a win-win situation for service providers and customers. 

By engaging and seeking input from citizens, services can be enhanced based on a real understanding of what people want and need. One of the most important aspects is delivering quick wins by removing a known bottleneck while also considering the emerging needs of citizens and the private sector, their changing expectations, and new market dynamics. This allows government to quickly respond to its constituents.

The Technical Working Group on Public and Private Sector Efficiency (TWGPPSE) will address policy and regulatory issues related to Government Link Companies (GLC), banks, state enterprises, TELCO, Utilities, and Insurance.

Improvement Projects

  • The Abolishment of Documentation Fees for House Loan Agreement

    The unreasonable fee of between RM 100 to RM 600 imposed by the bank to lawyers for documentation fees of house loans had been abolished effective 1 February 2023 which may reduce the burden of future house buyers.

Our Members

  • Bank Negara Malaysia (BNM)

  • Malaysian Communications and Multimedia Commission (MCMC)

  • Energy Commission (EC)

  • Tenaga Nasional Berhad (TNB)

  • House Buyer Association (HBA)

  • The Association of Banks in Malaysia (ABM)

  • EU-Malaysia Chamber of Commerce and Industry (EUROCHAM Malaysia)

  • Kuala Lumpur Malay Chamber of Commerce (KLMCC)

  • The Chinese Chamber of Commerce and Industry of Kuala Lumpur and Selangor (KLSCCCI)

  • KL & Selangor Indian Chamber of Commerce & Industry (KLSICCI)

  • Association of Private Hospitals of Malaysia (APHM)

  • Malaysia Retail Chain Association (MRCA)

  • Persatuan Insurans Am Malaysia (PIAM)

  • Malaysia Medical Association (MMA)

  • SME Association of Malaysia

  • Federation of Malaysians Consumers Association (FOMCA)